By Poppy Montgomery
IT professionals who brief department heads, finance partners, and other non-technical stakeholders often do solid work, and still leave meetings with blank stares, stalled decisions, or surprise pushback. The core tension is simple: the work is technical, but the people approving priorities and budgets need outcomes, risks, and tradeoffs they can act on. When updates lean on technical jargon or jump straight into tools and configurations, even well-meaning audiences can miss what matters and assume the effort isn’t ...
Continue Reading →JUL

Had a rather hilarious experience with the United States Postal Service. One of my training partners sent me a paycheck, but it REALLY got lost in space. Take a look at the image I pulled from the USPS tracking app. It was helpful that they sent it certified mail. Starting at the bottom, this envelope left thr Southfield Michigan PO in June ...